Alicia Thompson AI Systems Management (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through https://aliciaaimanager.com (the “Website”), how we use and share it, and the choices available to you.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide when you: submit a contact form; request or schedule an appointment; communicate with us through website chat; call, email, or text us; or otherwise request information about our services.
This information may include: first and last name; email address; phone number; business name; and any other information you choose to include in a form, chat, message, or appointment request.
Please do not submit sensitive personal information through the Website unless we specifically request it and provide an appropriate method for doing so.
Information Collected Automatically
When you visit the Website, our website platform and hosting providers may automatically receive limited technical information, such as:
Internet Protocol (IP) address; browser and device type; operating syste; referring page; pages visited; date and time of access; and security, diagnostic, and server-log information.
We currently do not use Google Analytics, advertising pixels, remarketing tools, or similar non-essential analytics or behavioral-advertising technologies. If we begin using these technologies, we will update this Privacy Policy and provide any notices or consent controls required by law.
Cookies
The Website may use cookies or similar technologies that are necessary for security, website functionality, forms, chat, scheduling, and user preferences. You can control cookies through your browser settings, although disabling necessary cookies may affect how parts of the Website function.
How We Use Information
We may use the information we collect to:
respond to questions and service inquiries;
schedule, confirm, and manage appointments;
provide information requested by you;
communicate with you by email, telephone, or text message;
operate, maintain, secure, and improve the Website;
troubleshoot technical issues and prevent fraud or misuse;
maintain business records;
comply with legal obligations; and
protect our rights, safety, property, users, and the public.
We do not currently offer user accounts or accept payments through the Website.
Email and Text Communications
When you provide your contact information and request communication from us, we may send service-related or operational communications, such as responses to your inquiry, appointment confirmations, reminders, and follow-up relating to your request.
We will send marketing or promotional emails or text messages only when permitted by law and, when required, after obtaining your consent. You may opt out of marketing emails by using the unsubscribe method provided in the message. You may opt out of text messages by replying STOP. Message and data rates may apply.
Consent to receive marketing communications is not a condition of purchasing any service.
Mobile Information and SMS Consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors that provide support services, such as customer service or communications infrastructure. Text-messaging originator opt-in data and consent will not be shared with third parties.
How We Share Information
We do not sell or rent your Personal Information.
We may disclose information in the following limited circumstances:
Service Providers
We may share information with vendors that help us operate the Website and provide requested services, such as website hosting, customer relationship management, forms, calendars, chat, telephone, email, text messaging, data storage, security, and technical support. These providers may process information only as needed to perform services for us and are subject to their own contractual and legal obligations.
Our Website and communications systems may be operated using HighLevel and related infrastructure providers.
Legal and Safety Reasons
We may disclose information when we reasonably believe disclosure is necessary to: comply with law, regulation, court order, subpoena, or valid legal process; enforce our agreements or protect our legal rights; detect, prevent, or investigate fraud, security incidents, or misuse; or protect the rights, property, or safety of us, our users, or others.
Business Transfers
Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction. Any successor will be required to handle Personal Information consistently with applicable law.
With Your Direction or Consent
We may disclose information when you direct us to do so or provide consent.
Data Retention
We retain Personal Information only for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, managing appointments and communications, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.
Retention periods may vary based on the type of information, the nature of our relationship, legal requirements, and the settings of our service providers. When information is no longer needed, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to backup, legal, and technical limitations.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect Personal Information. However, no Internet transmission or electronic-storage method is completely secure, and we cannot guarantee absolute security.
Your Privacy Choices and Requests
Depending on where you live, you may have rights concerning your Personal Information, including the right to request access, correction, or deletion.
To submit a privacy request, contact us using the information below. We may need to verify your identity before completing a request. We may retain certain information when required or permitted by law.
California Online Privacy Disclosures
California residents may request information about the categories of Personal Information we collect, use, and disclose, and may request access, correction, or deletion where applicable.
Changes to Personal Information
You may request review or correction of Personal Information by contacting us at the email address below.
Do Not Track Signals
Some browsers offer a “Do Not Track” setting. Because there is not a universally accepted technical standard for responding to these signals, the Website does not currently respond to them. We do not currently use advertising pixels, remarketing tools, or third-party behavioral-advertising technologies to track visitors across unaffiliated websites.
Third-Party Tracking
We do not currently authorize third parties to collect Personal Information about your online activities over time and across unaffiliated websites for behavioral-advertising purposes through this Website.
We will post material changes to this Privacy Policy on this page and update the “Last updated” date.
This section is intended to provide transparency for California visitors. It does not state that every California privacy statute applies to our business in every circumstance.
Children's Privacy
The Website is intended for adults and business users. It is not directed to children under 13, and we do not knowingly collect Personal Information from children under 13.
If you believe a child under 13 has provided Personal Information through the Website, contact us so we can take appropriate steps to delete it.
Links to Other Websites
The Website may contain links to websites or services that we do not operate. We are not responsible for their content, security, or privacy practices. Review the privacy policy of each third-party site you visit.
International Visitors
The Website is operated from the United States. If you access it from another country, your information may be processed in the United States or other locations where our service providers operate. Data-protection laws in those locations may differ from the laws where you live.
Changes to This Privacy Policy
We may update this Privacy Policy as our Website, services, or legal obligations change. The revised policy becomes effective when posted unless otherwise stated. We encourage you to review this page periodically.
Before enabling online payments, analytics, advertising pixels, remarketing, or materially different data practices, we will update this Privacy Policy as appropriate.
Contact Us
Questions or privacy requests may be submitted:
By email: [email protected]
Through the Website: https://aliciaaimanager.com/contact