01
Business Information
Company details, locations, contact information, operating hours, and service areas.
AI AGENT KNOWLEDGE & TRAINING
Your AI Agent Is Only as Good as What It Knows.
An AI agent can't represent your business properly if it doesn't understand how your business works.
Your services. Your policies. Your answers. Your rules. Your way of communicating.
I organize the essential information your AI voice or chat agent needs into a structured Business Brain designed to support accurate answers, consistent communication, and better customer experiences.
Your business knowledge. Structured for intelligent conversations.
Request Your AI Agent Business Brain$497 one-time. No retainer.
THE FOUNDATION MATTERS
An AI Agent Shouldn't Have to Guess.
AI voice and chat agents need more than a business name and a website.
They need to understand what your business offers, how you handle inquiries, which questions to ask, what information they can share, and when a situation needs human attention.
Without a reliable knowledge foundation, even sophisticated AI technology can provide incomplete answers, misunderstand customer needs, or handle conversations inconsistently.
That's why the Business Brain comes first.
BUILT AROUND YOUR BUSINESS
Give Your AI the Information It Needs.
02
Services & Offerings
What your business provides, who those services are for, and the important details customers need to know.
03
Frequently Asked Questions
The questions customers commonly ask, along with accurate, business-approved answers.
04
Policies & Business Rules
Relevant customer-facing policies, restrictions, procedures, and information your AI agent must follow.
05
Customer Communication
Your preferred tone, common customer situations, approved responses, and how the agent should handle different types of inquiries.
06
Qualification, Booking & Escalation Rules
The information your agent should collect, applicable appointment guidelines, and situations requiring human involvement.
The specific knowledge collected depends on your business and the AI agent you're preparing. Not every area applies to every business.
MORE THAN A QUESTIONNAIRE
Your Business Knowledge. Organized With Intention.
You know your business. My job is to turn that knowledge into information an AI agent can use more effectively.
I review the information you provide, organize it into a structured knowledge foundation, identify important gaps or inconsistencies, and prepare it for its intended AI voice or chat application.
The result is a clearer foundation for training, testing, and refining an AI agent.
A Business Brain does not automatically create or deploy an AI voice or chat agent. Agent configuration, integrations, testing, implementation, and ongoing management are separate services unless explicitly included in your agreement.
THE PROCESS
From Business Knowledge to AI-Ready Information.
01
Share Your Business Information
Complete the AI Agent Business Brain questionnaire.
02
Get Help When You Need It
While you complete the questionnaire, Heather, my AI Onboarding Specialist, is available in the chat on the questionnaire page. She can help explain questions, clarify information, and identify details that may need additional attention.
03
Alicia Reviews & Organizes
I review your answers, organize the information, and identify gaps or inconsistencies requiring clarification.
04
Your Business Brain Is Prepared
Your approved information is structured into a business-specific knowledge resource suitable for the intended AI voice or chat agent.
- You're preparing to implement an AI voice receptionist.
- You want an AI website chatbot that understands your services.
- You need consistent answers to common customer questions.
- Your customer-facing information is scattered across websites, documents, and staff knowledge.
- You want a structured foundation before investing in AI agent implementation.
PRICING & SCOPE
One Clear Price. No Retainer.
$497
AI Voice/Chat Agent Business Brain. One-time project fee.
Agent configuration, integrations, testing, implementation, and ongoing management are separate services unless explicitly included in your agreement.
Your agent needs to understand your business before it can represent it.
— Alicia Thompson
AI Transformation Strategist & Advisor